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Business Process Redesign

Business Processes are the engines that drive results

While every business has unique processes, they all start with a common goal – to deliver high-quality, repeatable results as efficiently as possible.  However, as policies change, resources turn over, technology is enhanced, and services are added, existing processes become less viable over time.  Achieving and maintaining excellent performance requires an approach that supports continuous process improvement and optimization.

Maulieaux Tech's approach to process improvement has helped businesses in various industries to boost quality, speed cycle times and reduce costs. Our experts work collaboratively with clients to quickly identify the excess steps, unnecessary approvals, exceptions, and workarounds that prevent progress. Then, working together, we rapidly reengineer core business processes so that teams can do their jobs faster, smarter and more easily.  We call it Rapid Process RedesignTM.  The end result?  Better business performance overall.

Maulieaux Tech's Rapid Process RedesignTM includes:

Process Analysis

As businesses evolve, signs of process weakness are common.  Higher processing costs, more frequent quality issues, mistakes, delays, workarounds and frequent exception handling are all signs that a process is due for tune-up. A careful study of your business processes will help you close the gap between what processes are currently delivering and what they must consistently deliver.

Process Documentation

Processes are only as good as your ability to repeatedly execute them.  Process Documentation – from Workflows to Standard Operating Procedures – is a key component of preparing your resources to deliver time and again.  They provide clear ways to communicate expectations, support training and build a foundation for continuous monitoring and improvement.

Process Development

Almost all business change requires process development.  New initiatives, technologies, and resources require work to be done in new ways.  Maulieaux Tech’s focus, as always, is on making sure the right work is being done by the right people in the most effective way possible, and that you are getting the most value from your resources.

Business Process Reengineering

When existing processes are no longer the best approach to meeting your objectives, they must be reengineered to keep pace with change and create opportunities for improved results. Maulieaux Tech’s Business Process Reengineering Method has helped teams in various functional areas to reengineer processes that are impacting speed, cost and quality.

Process Monitoring

Maulieaux Tech’s Process Monitoring helps to ensure that today’s results contribute to ongoing success.  Process Monitoring builds proactive tools into processes to allow for continual checks of progress and the quality of results.  Maulieaux Tech understands the need to get the most out of your processes and can help you build systematic reviews into your core business processes.

Process Improvement Training

Maulieaux Tech’s success in Business Process Management has come from years of helping leading organizations make their processes work for them.  Is it time you grow your staff’s abilities and bring some of this experience and insight in-house? If you're serious about continuous improvement, let Maulieaux Tech teach your team how to differentiate between effective and ineffective processes and then go after improvements that make a difference.

The art and science of aligning your people to achieve your desired business goals

Your current organization structure probably didn’t result from systematic, methodical planning. Most likely it evolved over time, shaped as much by policies as by politics.  It’s fairly obvious when an organization structure isn’t working well: decision-making slows, fewer ideas get executed, employees are less engaged, and revenue growth stagnates.  Yet, comprehensive redesigns can be intimidating, complicated and emotionally charged.   Tweaking and layering new over old is never the way to go and causes a whole new set of problems.  The answer lies somewhere in between.

At Maulieaux Tech, we see Organization Design as both an art and a science

We help take the emotion out of the decisions by establishing clear design objectives that are driven by the business strategy and by economic realities. That’s the science.  We also work with you to identify what will succeed in your unique environment. That’s the art.

Maulieaux Tech’s framework guides executives through the complexities of Organization Design

To get the best result, you need to take the broad view, working step-by-step through the myriad tradeoffs.  It is not an easy process but it is a manageable one. Whether you want to modify or change the structure of your organization, Maulieaux Tech can help you make change stick.

Fact-based decisions will ensure that you implement the design that best matches your organization's needs.

Maulieaux Tech can help you to:


  • Allocation of responsibilities and authority
  • Reporting relationships and processes
  • Lateral relationships and processes
  • Accountabilities and performance measures


  • Skill requirements and incentives
  • Criteria for selecting people
  • High-level  incentives


  • Substantive changes in business units
  • Adjustments to unit boundaries
  • Unit roles; changing functional units into shared services
  • New units or merge units